I state that I had already done the test of putting the file on the SD card of the fw 5.001.
Since the same problem fw0 it happened to me once while upgraded a ktag from 5.001*6.070, on their computers 2.08 DE he immediately left without doing the update protocols, and with fw 0 customer code and the subscription blank.
And successful to at least 2 other people that I know of updating the Ktag, or using the Ktag on their computers which has turned the kess. At least we know for sure why it happens.
In practice, the I recovered, and then reconnected to the PC with their computers 2.15 and 2.22 of the kess is back to 0.
But it is time, not resumes +. Also tried to raise the tabs of the SD card.
In this step ;
"take the update folder of the new version and replace inside your sw connects the tool and launch the sw and see if it solve so..... "
You are planning to start their computers 2,08 DE with in the update to 2.11 of the ktag correct?