Kess V2 error "Error Alarm"

[turbina]

Hi to all,
I have to say I'm beginner on the subject, I bought a Kess V2 2.10 FW 3.099 and I tried to read the ecu of my motorcycle, a Moto Guzzi Norge 1200.

I also connected a regulated power supply, during operation, the voltage was about 13.5 volts.

The Kess works, flashes the green led also, but then at the end gives me the error "Error Alarm"

I have cleared the errors in the ecu with Kess and told me that the operation was successful. I don't actually know if it is so....

I ask you kindly enlightenment hoping to be able to solve the problem.

[passione motori]

Hello, error alarm because it does not identify the ecu of your bike, it is perhaps the case to check the connections or have problems with the tool in kline.........

[turbina]

I checked the connections, but everything seems to be ok. I also tried with another cable, an adapter type Fiat OBD2, which I use normally for diagnosis, but nothing to do....
Who sold me the tool says that it is a question of power and says of food all at 15V, but I don't think you can do.....

Thanks for the advice....

[elas]

Maybe clone is not good, you need to change some of the components and if you have the jlink you can update to 4.036.

[passione motori]

I checked the connections, but everything seems to be ok. I also tried with another cable, an adapter type Fiat OBD2, which I use normally for diagnosis, but nothing to do....
Who sold me the tool says that it is a question of power and says of food all at 15V, but I don't think you can do.....

Thanks for the advice....

Likely that those who have provided you with the tool even knows the product, your need to upgrade hw and sw.......

[turbina]

I thank all of you for the intervention, are interested in the address of the update, but for the moment, I was able to get and send back the Kess and, eventually, me to replace.

Yesterday I also tried on a Peugeot 206 1.1 and it gave me the exact same error....

I hope to solve with the replacement, even if they are interested in the Hardware and software upgrade...

[Mikigor]

Error usually wakes when selections kline instead you can and vice versa. Test with the ECU more simple
The ECU Peugeot 1100 things Marelli or sagem?

[turbina]

The ECU is a Marelli, but where I have to select the type of protocol?
Does not take it automatically when you select the model?

[raffaell0]

Error alarm appears when the voltage is low.Try putting the booster.

[turbina]

I put a regulated power supply and the voltage during the operation was stable at 13.5 V.